Your privacy is important to us. We are committed to protecting the privacy, confidentiality, and security of the personal data we hold by complying with the requirements under applicable laws and regulations. We are equally committed to ensuring that all our employees, service providers, and agents uphold these obligations. This policy explains how we manage personal data within our organization.
We collect personal data about you in the following ways: where you register for an account or to receive emails from US; when you order products or services from us when you submit a query or request to us when you respond to a survey that we run or fill in forms on one of our websites by tracking your use of our websites and mobile applications from public sources from the examination of public and private blockchains from third parties who are entitled to disclose that information to us when you apply for a job with us In some cases, we may be required by law to collect certain types of personal data about you.
Where we collect personal data from you, we will do so ourselves. However, in some cases, we may collect personal data from a third party, such as through your representatives, contractors who provide services to us, or third parties who refer you to us because they think you may be interested in our products or services.
The types of personal data that we collect and hold about you may include: identifying information, such as your name and date of birth, as well ID documentation such as a passport or other government-issued photo identification and proof of address documentation such as a utility bill or bank statement contact information, such as your postal address, email address and telephone number.
social media handles and other social media profile information that you make available to us or to the public public financial information, such as credit card, bank account or other payment details, which DO NOT give access to you funds blockchain identifiers, such as blockchain addresses and public keys emails and passwords that you create when registering for an account with us details of any products or services that we provide to you information about how you use the products and services we provide records of our communications with you, including any messages you send us Without this information, we may not be able to provide you with our products or services (or with all of the features and functionality offered by our products or services) or to respond to queries or requests that you submit to us.
We use personal data that we collect about you for the following purposes:
We may from time to time use your personal data to send you marketing materials about products or services that we think you may be interested in (including in some cases products and services that are provided by a third party). We may not use your data unless we have received your consent. You can opt-out of receiving marketing communications from us by contacting us.
We may use your following personal data for direct marketing:
We may use your personal data to market the following products and services to you:
If we use your personal data in any direct marketing communications, you have the right to request that we provide you with the source of that personal data. There is no fee for requesting this information. We will provide you with the source of the personal data unless it is impracticable or unreasonable to do so. Please indicate your consent to receiving information relating to the above by contacting us.
We may also use and disclose your information for other purposes under your requests or instructions.
We may share personal data about you with:
Further, we may have servers located overseas. The jurisdictions in which these people and servers are likely to be located include Hong Kong, Georgia, Estonia, Russia, the United States of America, and the United Kingdom. There may not be in place data protection laws, which are substantially similar to or serve the same purposes as the applicable data privacy laws in Hong Kong. This means your personal information may not be protected to the same or similar level in Hong Kong. We will never sell your personal data to any third party.
We use cookies to monitor and observe your use of our websites, compile aggregate data about that use, and provide you with a more effective service (which may include customizing parts of our websites based on your preferences and past activities on those websites). "Cookies" are small text files created and stored on your hard drive by your internet browser software, to hold relevant information about the web page you are currently viewing. Most internet browsers have a facility that will allow vou to disable cookies altogether - please refer to vour browser's help menu to find out how to do this. While vou will still be able to browse our websites with cookies disabled on your internet browser, some website functionality may not be available or may not function correctly.
We store the personal data that we collect in electronic databases, some of which may be held on our behalf by third party data storage providers. Sometimes we also keep hard copy records of this personal data in physical storage facilities. We use a range of physical and technical security processes and procedures to protect the confidentiality and security of the information that we hold, and we update these from time to time to address new and emerging security threats that you become aware of. We also take steps to monitor access to and modification of your information by our staff, and ensure that our staff is aware of and properly trained in their obligations for managing your privacy.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help the website analyze how users use our website. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of our website. By using our website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Your personal data will not be kept longer than required. We may retain your personal data for 5 years. At our discretion, we may retain personal data for longer than the said period if we consider it necessary or desirable to do so to meet our legal or regulatory obligations.
If you want to access any of the personal data that we hold about you or to correct some aspect of it (e.g., because you think it is incomplete or incorrect), please contact our privacy compliance team using the contact details set out below. To protect the integrity and security of the information we hold, we may ask that you follow a defined access procedure, which may include steps to verify your identity. In certain cases, we may charge you an administration fee for providing you with access to the information you have asked for, but we will inform you of this before proceeding. There may be cases where we are unable to provide the information you request, such as where it would interfere with the privacy of others or result in a breach of confidentiality. In these cases, we will let you know why we cannot comply with your request.
Even if you do not request access to and/or correct your personal data held by us, if we are satisfied that, having regard to the reasons for which we hold your personal data, that personal data is inaccurate, incomplete, out-of-date, irrelevant or misleading, we may take reasonable steps to correct that information.
By using our site, providing personal data and using any of our products or services, you agree that:
We try to meet the highest standards to protect your privacy. However, if you are concerned about the way in which we are managing your personal data and think we may have breached any applicable privacy laws or any other relevant obligation, please contact our privacy compliance team using the contact details set out below. We will make a record of your complaint and refer it to our internal complaint resolution department for further investigation. We will deal with the matter as soon as we can, and keep you informed of the progress of our investigation.
If we have not responded to you within a reasonable time or if you feel that your complaint has not been resolved to your satisfaction, you are entitled to make a complaint to the Cyprus Privacy Commissioner for Personal Data.
We may make changes to this policy from time to time, to take into account changes to our standard practices and procedures or where necessary to comply with new laws and regulations. The latest version of this policy will always be available on our website.
If you want any further information from us on privacy matters, please contact our team at [email protected]